Orders fulfilled quickly and efficiently. Fair price and excellent selection. I contacted the shop due to an oversight on my part and my query was resolved in a friendly and competent manner. Orders dispatched promptly and using Royal Mail (meaning no surcharge for Highland orders.). I wonder about the tubes for packaging - is it excessive bulk? Thank you!
I live in Scotland but the first time I had Shibui tea was in a tiny tea room in Stamford. It was so nice I had to ask them where it was from and I’ve been buying Shibui English Breakfast Tea ever since. It’s my daily treat. Now I have a wonderful tin to keep it in. I’ll be back, frequently
It has been hard to find a truly smoky Lapsang but this is definitely one of the best I have tried. In my opinion there is a very slight background scent of something, possibly floral, which I am not particularly fond of but the tea is otherwise delicious. As usual, delivery from Shibui was rapid and the packaging (cardboard tube) so practical. All round excellent product and service.
The white peony has been a great discovery. I like it a lot. It was well packaged and delivered in perfect condition. So five stars all round. I reckon you've gained a regular customer. Many thanks.
This is the very best Earl Grey tea I have tasted and as a lover of EG tea I have tried many different brands. I love this tea and treat myself on special occasions.
Good quality tea with big chunks of the ingredients but this is too licorice tasting for me. Would love a chocolate and ginger rooibos blend.
I love this tea. One bag makes a lovely cup of tea - it’s light and refreshing with no aftertaste.
The ordering process is simple and the delivery is very quick. I’m a convert and will now try some other teas. Great tea from a great company. Thank you