About Us

Shibui Tea was set up over a few pots of tea with the simple philosophy of sourcing and sharing great quality tea. We have created a menu which covers a wide range of loose leaf tea with flavours to suit all palates.  With a choice of premium classics through to fun and modern concepts, Shibui’s tea drinkers can be assured of a consistent quality product they can trust.

We are a family run business - together with over 35 years of experience in the industry - with our head office split between the UK and Canada.  Two brothers run the operation - John in the UK and Paul in Canada.

Our teas are sourced from all over the world, primarily from China, Japan, India, Sri Lanka, Africa, and Taiwan.  Our locations in both the UK and Canada give us the ability to effectively service both the European and North American market places.

By visiting Shibui Tea online, you can browse and choose from over 200 teas and be assured of our excellent customer service.

What does Shibui mean?

Shibui is a Japanese word which has no direct translation into English. It is a way of describing something which appears simple but has actually an underlying complex nature. We feel that this sums up our perception of tea perfectly. Tea is just tea, surely? Ah – but look into it in a bit more detail and it’s a lot more complicated than that!

Delivery Information

UK Delivery

Service Order Value Price Estimated Delivery Time
Royal Mail Second Class 

up to £34.99 £3.25 3-7 days
£35.00+ FREE 3-7 days
Express UPS Next Day Delivery ANY £7.50

next working day if ordered before 12 noon

 

International Delivery - EU

Service Order Value Price Estimated Delivery Time
Royal Mail International Delivery ANY £7.50

7+ working days

Express UPS Delivery ANY £15.00

2-5 working days if ordered before 12 noon.

 

International Delivery - Norway & Switzerland

Service Order Value Price Estimated Delivery Time
Royal Mail International Delivery ANY £10.00

7+ working days

Express UPS Delivery Not available

Not available

 

International Delivery - USA

Service Order Value Price Estimated Delivery Time
Royal Mail International Delivery ANY £16.50

7+ working days