Sourcing & Sustainability

Sourcing

Our teas are sourced from all over the world, primarily from China, Japan, India, Sri Lanka, Africa, and Taiwan.

Ethical Statement

We buy and source our teas from our specially selected partners. All our teas come from sources which ensure fair treatment of their staff through strict observance of human rights to a safe and sociable working environment. Although our teas are not certified Fair Trade we only work with partners which adhere to our own ethical expectations.

Organic

Soil Association

It's important to us to provide the best quality tea available and sometimes an organic version is not always available. We do have some teas which are available as organic and these are identified with organic in their name. We are registered, audited and certified by the Soil Association in the UK.

1% for the Planet

1% for the Planet
As a proud member of 1% for the Planet, we donate 1% of our annual sales to help protect the environment.  
More information on 1% for the planet can be found here.

 

Packaging

The cardboard packaging which we use for our tubes is FSC approved and is easily recycled. 

The inner wrap used to keep the tea fresh is made from a compostable material called Natureflex. It may look like plastic cello wrap but it can be placed into your food waste bin and composted. It can also be home composted in your compost heap.

Our bulk loose tea is now mostly packed into our new compostable bags. We say mostly since there is still a bit of a transition and some of the teas are just too bulky to fit into these bags. The compostable bags are made of kraft paper and have a Natureflex lining. Most bulk tea available on the market is packed into bags with a plastic lining which are not compostable or biodegradeable. So we're very proud to offer this compostable alternative. Look out for 'plastic free' when ordering.

If you do not have access to a compost heap or a food waste collection then please still get in touch. Depending on your order we are able to decant your tea into a paper bag for delivery and upon receipt you'll be able to put into your own container. We can then place the packaging in with our waste ensuring it's composted.

We reuse our boxes whenever possible when sending out orders so if your package arrives in a box that looks used then it probably has been. Reusing is the best form of recycling.

I've written a blog post about our stance on plastic and tea so please click here to read more.

Tea Pyramid Bags

Our pyramid bags are made using a bio-degradable corn starch. Although bio-degradable these are not suitable for garden composting but can be composted in a commercial composting facility. Putting the tea bags into your collected food waste will ensure that this is achieved.

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★ Reviews

Let customers speak for us

2394 reviews
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K
Vanilla
K.T.
Yummy!

So flavourful, one of my new favourites!

Purchased 3 of these as gifts

I own one myself and decided to buy one for my sister for her birthday.

It arrived and was packaged really well, with a wide variety of teas - made a lovely gift - so much so, I decided to buy two more for my parents.

They’re great cups and the teas are delicious.

The customer service and correspondence with John was excellent throughout (I made a mistake and he was quick to amend!)

I couldn’t recommend the cup, tea and Shibui-tea enough!

Such a pleasant taste!

I have PCOS and read of spearmints benefits for lowering androgen levels. I bought it solely for that purpose, but it has fast become one of my favourite teas. Compared to other tisanes that I've tried, it isn't too intense for my tastebuds. I feared it would taste like toothpaste, but that certainly wasn't the case. It's so perfectly balanced, not too sweet nor too minty. Just lovely!

Amazing

I’m so happy I’ve finally found good quality organic spearmint tea! I’d definitely recommend, quick delivery and great value for price! X

classic breakfast with floral notes

A big fan of this black tea. Somehow manages to be a classic full-bodied English breakfast but with lighter floral notes too.