Contact Us

We're always happy to hear feedback - whether it's good or bad - it's the only way to improve our service.

Please complete the form below and we'll get back to you as soon as we can.  Thank you.

Alternatively there are other ways to get in touch:

        0131 448 1598

       customerservice@shibui-tea.co.uk

        Shibui Tea UK, Unit 18 Dryden Vale, Bilston Glen, Loanhead, Midlothian, EH20 9HN.

If you're interested in becoming a wholesale customer - please visit our wholesale page.


Brewing Instructions

The table below shows the approximate brewing/infusing times for the different tea types.

It assumes around a 2.5 to 3g serving but it is not an exact science so experiment to find the perfect brew time to suit you.

It is best to use freshly boiled water - so if you've got some water left in your kettle from before - pour it out and start again!

Tea Type Approx Brewing Time (mins) Water Temperature
Black 3-4 minutes 100°C
Green 3-4 minutes 80°C
Oolong 3-4 minutes 100°C
Pu-erh 3-4 minutes 100°C
White 2-3 minutes 70-80°C
Herbal 5+ minutes 100°C
Rooibos 5+ minutes 100°C
Fruit 5+ minutes 100°C
Flowering 3-4 minutes 80°C
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