Contact Us

We're always happy to hear feedback - whether it's good or bad - it's the only way to improve our service.

Please complete the form below and we'll get back to you as soon as we can.  Thank you.

Alternatively there are other ways to get in touch:

        0131 448 1598

       customerservice@shibui-tea.co.uk

        Shibui Tea UK, Unit 18 Dryden Vale, Bilston Glen, Loanhead, Midlothian, EH20 9HN.

If you're interested in becoming a wholesale customer - please visit our wholesale page.






Delivery Information

UK Delivery

Service Order Value Price Estimated Delivery Time
Royal Mail Second Class 

up to £34.99 £3.25 3-7 days
£35.00+ FREE 3-7 days
Express UPS Next Day Delivery ANY £7.50

next working day if ordered before 12 noon

 

International Delivery - EU

Service Order Value Price Estimated Delivery Time
Royal Mail International Delivery ANY £7.50

7+ working days

Express UPS Delivery ANY £15.00

2-5 working days if ordered before 12 noon.

 

International Delivery - Norway & Switzerland

Service Order Value Price Estimated Delivery Time
Royal Mail International Delivery ANY £10.00

7+ working days

Express UPS Delivery Not available

Not available

 

International Delivery - USA

Service Order Value Price Estimated Delivery Time
Royal Mail International Delivery ANY £16.50

7+ working days