Reviews

Here's a summary of what our lovely customers think of our teas.

If you want to leave a review then please visit a product page and add yours - we'd love to hear what you think!

Based on 215 reviews
87%
(187)
10%
(22)
2%
(4)
0%
(1)
0%
(1)
Tea-tastic!

Great tasting, organic Jasmin loose leaf tea and Moroccan Mint loose leaf tea sourced after trying Shibui tea in a local cafe. Purchased from Shibui together with a lovely glass tea cup and saucer, two tea caddies and loose leaf filters. The order was nicely packaged and delivered quickly. The tea did not disappoint and is absolutely delicious.The tea paraphernalia is also of excellent quality. Highly recommended.

Just What I Had Hoped It Would Taste Like

The chamomile and citrus tea was delicious. The canister it came in was a nice touch too. I had previously tasted a similar tea from Mighty Leaf and was so glad this Shibui leaf tea was as good if not better. Thankyou for fulfilling my needs :)

4 Tubes of Tea

This was my first order from Shibui for 4 tubes of different tea, one of which was Earl Grey. Purchased based on previous glowing reviews and in my experience these were spot on. I am an avid Earl Grey fan and can honestly say Shibui's is now my favourite. A bit more bergamot smelling than most and to my nose smells like Acqua Di Parma Colonia Cologne. A gorgeous tea that I will be buying again. On a side note, I originally received an incorrect order which Shibui sorted out in less than two working days and offered to let me keep the incorrect order as an apology, great customer service and I would definitely recommend.

Bloody gorgeous

This masala chai was gifted to me, being a chai connoisseur, I couldn’t knock it back quick enough. The rose I feel adds an elegant touch. India is known for its rose petals and production of rose oil. Some people do add rose petals to tea and I think this is a splendid addition.

Rooibos and Orange Organic

A very refreshing Rooibos ‘tea’ with a lovely orange flavour which doesn’t overpower.
My only gripe is that it is only available as tea bags at present and I prefer loose tea. This is easily overcome by cutting open the bag and putting just the Rooibos into the teapot.

Best earl grey tea in the world

Honeslty this is the best tea you will ever drink. The gift caddy is perfect for storing your tea and makr a great present.

Very good tea in lovely gift worthy packaging!

Ordered it as a present for my Mother who had tried and loved it, at Boys 'N' Berry cafe in Fulham.
The delivery was quick.
Very happy. Thank you!

light and complex

a good light tea with complex flavours. Sadly for me my palate could not do it full justice. So it will not be replacing my ceylon orange pekoe.

Great Tea

Lovely Tea that arrived very quickly, Thank you

Earl Grey as it ought to be

Just about the best Earl Grey you can buy, and I’ve tried many.

Highly recommend

I love this tea! I initially got a free bag with a different order and I lived it so much I placed an order for the mint tea. It's really light and refreshing.

As good at home as in Edinburgh

Tracked down after meeting it in a cafe up north. Worth the effort. A distinctive–in a good way–tea.

tea

brill thanks

Absolutely delicious

Really enjoyable - I'm going dairy free and finding tea/coffee without Milk hard.. not anymore!

Got to try this!!

Chocolate & Ginger tea, love this combination. If you like both chocolate & ginger this is one for you! It’s amazing, can’t wait to try some of the others on offer. Keep up the good work.

5/5

Fast service, lovely tea, will definitely be trying all of the different varieties.

Great combination

Very subtle ginger and chocolate flavours

Ayurvedic tea

Lovely tea but a bit too much peppermint!

Disappointing

It tasted nothing like Rooibos or blueberry to us

Excellent Service

Well packaged and thoroughly enjoyable tea, thank you

Earl Grey Tea

Best Earl Grey. Ever. Beautifully prepared. Lovely to drink.

Choc & Ginger

Having enjoyed this tea many times in a local restaurant I decided it was time to have it at home. Just as good but now I can have it every day

Great tasting black tea!

This tea has a lovely well rounded full-bodied taste. The flavour of the tea really comes through well and it is a delight to drink. Great for an early morning pick-me-up!

Should really be called ginger white tea!

Whilst the flavour of this tea is perfectly fine, it is most certainly ginger tea as opposed to anything else. This is extremely disappointing for something described as pomegranate white, which should be a lovely refreshing drink. For some strange reason everyone now seems to like to add additional strong flavours to pomegranate tea, which completely defeats the object of something which is such a delicate flavour.

I'm pleased to see that Shibui Tea seem to have discontinued this particular blend and I hope that they replace it with a genuine pomegranate white tea, i.e. white tea, pomegranate seeds and absolutely nothing else please!

Lemongrass and Ginger tea

Devine tea, fresh and full of flavour, exceptional quality as always.

Delivery Information

UK Delivery

Service Order Value Price Estimated Delivery Time
Royal Mail Second Class 

up to £34.99 £3.25 3-7 days
£35.00+ FREE 3-7 days
Express UPS Next Day Delivery ANY £7.50

next working day if ordered before 12 noon

 

International Delivery - EU

Service Order Value Price Estimated Delivery Time
Royal Mail International Delivery ANY £7.50

7+ working days

Express UPS Delivery ANY £15.00

2-5 working days if ordered before 12 noon.

 

International Delivery - Norway & Switzerland

Service Order Value Price Estimated Delivery Time
Royal Mail International Delivery ANY £10.00

7+ working days

Express UPS Delivery Not available

Not available

 

International Delivery - USA

Service Order Value Price Estimated Delivery Time
Royal Mail International Delivery ANY £16.50

7+ working days