Reviews

This is what our customers think of us and our teas.

Thank you to everyone who leaves a review.

Based on 600 reviews
90%
(541)
8%
(45)
2%
(11)
0%
(2)
0%
(1)
Rooibos and Orange Organic

Best rooibos I’ve ever had. Smooth and lovely flavour. I was given a taster pack as a gift and after trying it I immediately ordered a full box for myself. Great tea and added bonus of all parts biodegradable

very delicious

R
Earl Grey
R.W.
I tried the Earl Grey and Earl Grey Superior

Tea preferences are, to a large extent, a matter of taste! Thought it might be useful to give my opinion on what the difference is between the 2 Earl Greys. They are both good. A lot of teas I've tried have a "dusty" taste - these don't. You can taste the Assam tea in the 'regular' Earl Grey (a slightly malty/stronger brew) and it's got quite a strong bergamont taste. The "superior" is lighter/more subtle but also very good. I can't say i prefer one over the other. It depends what I feel like. But I would recommend the tea and the Shibui service.

Very Tasty

Product arrived quickly, well packaged and included a couple of samples. Having tried this brand whilst visiting Scotland I was impressed with its flavour and aroma which led to an order being placed and I was not disappointed. It's nice to find something different and I look forward to trying some of the other flavours in the future.

One of the best Earl Grey teas aroud

I have drunk a lot of Earl Grey and I can honestly say that this is one of the best out there. Great that they are a local company too.

Delicious orange and ginger tea

Delicious

Beautiful tea

Much more flavour than most mint teas. Amazing service.

Absolutely delicious

I am not the biggest fruit tea fan, my partner is, but now it’s in the house I’m hooked! Can’t get over how lovely tea from this company is :)

The best earl gray

I tried this in a cafe in Edinburgh and was so taken aback by how lovely it was, I looked it up and bought a box of 60. It’s lovely, even my partner who doesn’t like black teas likes it

Delicious and refreshing

I had already had Shibui gingerbread tea at a local tea room, so I knew how gorgeous it is.
The online service and delivery Shibui operate is equally impressive.

Orange pekoe

I am enjoying this tea. Not as strong as black breakfast however a really good flavour and a strength I like. Interesting package!

D
White Peony
D.B.
New Tea

Came across this Tea in a Cafe in Derby, loved it & this is my second order so far

Excellent service and product

Disappointing

I have drunk Twingings Lemon and Ginger tea for years and switched to this as a move away from teabaga. The flavour is disappointing. A lot of loose tea is needed to get and flavour at all making it very expensive and the ginger kick I am used to is absent .

Thank you for the order and for the review and I'm sorry to hear that you're disappointed with the tea. This blend was awarded a Great Taste Award. We'd be happy to offer some tips for brewing loose tea over tea bags. For instance - loose leaf needs about 1 tablespoon per serving and you're looking at brewing it for at least 5 minutes - this is different from a normal traditional tea bag which contains much finer ingredients and therefore brews a lot quicker. It also can depend on how well the tea is mixed. With loose it's always good to give the bag a shake to mix up the ingredients so that it's not all lemongrass or all ginger. Hope this helps.
Weak

The high reviews and lack of plastic packaging persuaded us to buy this tea. Loose tea is significantly better than tea bags but unfortunately this ShuBui blend is missing taste and worse even than a Standard tea bag

Thank you for the order and for the review and I'm sorry to hear that you're disappointed with the tea. This blend was awarded a Great Taste Award. We'd be happy to offer some tips for brewing loose tea over tea bags. For instance - loose leaf needs about 1 tablespoon per serving and you're looking at brewing it for about 3-4 minutes - this is different from a normal traditional tea bag which contains much finer ingredients and therefore brews a lot quicker.
J
Tippy Assam
J.S.
John S

This is the best yet, a TRUE tea and NOT the dry powder tea of competitors, nearly finished the Tippy Assam and will be ordering more, not worried about the price because you get what you pay and that's quality and good service

J
Earl Grey
J.C.
Simply tea

By far the best earl tea that I have had in a long time most enjoyable.

W
Masala Chai
W.L.
Perfect tea

Perfect tea, my favourite

The Best English breakfast tea

I just love the taste of this tea, and would highly recommend it to any tea lover.

Excellent

This tea is just amazing -- probably the best caffeine-free blend I've ever had. Please keep doing what you're doing, Shibui!

Lovely tea

Excellent service from start to finish, great-tasting tea which can be enjoyed hot or cold.

Delicious

A very refreshing green tea with a beautiful aroma. A must-have for me now

My favourite tea

I've drunk a lot of tea over the years, but this is the only one that has me going back to the pot for second cup. Perfect every time

Earl grey tea

Great taste, not sure about packaging.

C
Wild Cherry
C.D.
Dark tea and cherry flavour very pleasing

I searched for this tea after drinking it at an afternoon cream tea experience.
The tea was so refreshing with the added flavour of cherries I had to buy it.
It most certainly hasn’t disappointed as it is a very refreshing drink. The leaves are a good size and not at all like the sweepings so many teas are made of. The flavour is complex with subtle difference through each mouthful.
Utterly delighted and will certainly be buying this again.
Just out of interest I am enjoying this tea without milk or sugar.

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