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Reviews

Thank you to everyone who leaves a review.

It's great to hear what everyone thinks of our teas and the service we provide.

Although I don't reply to each review online I do read and appreciate every one so thank you.

If you have a query relating to an order it's always best to get in touch with us so we can sort out any issues - you can contact us here.

Thanks,

John.

Based on 5646 reviews
94%
(5292)
4%
(253)
1%
(48)
0%
(22)
1%
(30)
M
Masala Chai
Margaret M.
Delicious!

Quite possibly the most flavourful chai I have tasted.will definitely order again.

S
Lapsang Souchong
Stephen H.
Taste test

The tea is exactly what we want from a Lapsang Tea- Smoky , flavoursome and consistent

P
Peppermint
Pauleen
Excellent tea

Great service as usual. Tea it’s usual high standard. Peppermint, lapsang and blood orange this order!

My favourite green tea brand

I have tried several green teas but this is my absolute favourite, really nice full flavour with no bitterness if brewed correctly. Such good quality products, wouldn’t buy from anywhere else

Wouldn’t be without

Great quality product, this is my absolute go to as a winter warmer or if I start to feel as if my immune system is in need of a boost. Great for a sore throat with a drop of honey ..yum! I don’t like to be without a tub of this in the cupboard. Thank you shibui ❤️

Amazing collection

I loved the rooibos, and the delivery was excellent. My favourite was the blueberry one. I didn't love the African Winter, but overall I enjoyed them all.

Great product, lovely wuality and fast delivery

J
Chamomile
Jo W.
Fantastic product

Beautifully crafted chamomile tea with quality ingredients- it makes such a pretty gift. The customer service is fantastic and responsive.

Disappointed with changes to individually wrapped version

Very disappointed with changes in ingredients. I don't use sugar so difference is very noticeable to me.
I was always buying individually wrapped version as it had pieces of pineapple and mainly no ginger as other versions had so I have blindly reordered as before expecting same thing.
Unfortunately now no more pineapple piecesbut flavourings instead 🫤
And addition of ginger made it a bit bitter.
Not sure if family would still like to drink it as their breakfast tea. I'm sure it would be still ok for those especially who use sugar. Sugar will mask it all but for me not so much.. Wish I have noticed changes before purchase. Sad as will need to look for new favourite..

K
Ti Kuan Yin
Kamila
Nice

I really like this oolong.
Ti Kuan Yin is nice clean oolong with great taste as I feel that some other oolongs are bit muddy and lacking on taste.
This one is one of my favourites so I recommend if you are into oolong teas.
Waiting for Shibui to introduce more oolong teas in the future..

Absolutely love these teas and great packaging

S
Scottish Breakfast
Stefanie G.
Good everyday breakfast tea

The Scottish breakfast tea is nice and rounded but less strong and malty than I expected, hence only four stars from me.

S
Rooibos & Orange
Stefanie G.
Subtle and balanced flavours

Rooibos and Orange is one of my favourites. The Orange flavour is not too overpowering. I mix mine with Rooibos Vanilla and the combination is perfect imho. Will order again.

Sweet winter warmer

I love the new Apple Cinnamon Rooibos. It is naturally sweet and mellow and I have mine with a splash of oat milk. It is my new go-to evening tea.

Great Tea

Thank you for such lovely cherry tea. My daughter loved it!

Excellent Gift Idea

Bought as a gift for my father-in-law who loves a cup of tea, especially paired with a biscuit or two! He loved both the tea and shortbread biscuits 😊

Quality Brew

Second order of Scottish Breakfast tea received and service excellent once again. Prompt delivery, sensibly packaged and I love the free samples.
I am really enjoying the whole preparation process - better than just lobbing a bag of tea ‘dust’ into a cup.
A real joy!

Delicate teapot

Lovely looking tea pot , but just a little too delicate for me

M
Chocolate Orange
Michael M.
Perfect tea

A really nice , warming tea

The best Rooibos!

This is the best rooibos tea I have had, I drink it every evening especially now it’s getting really cold. It’s super comforting and tasty - I am a big fan ☺️

A
Spearmint
Anonymous
Excellent tea

I love this Spearmint Tea. Not too strong and a lovely fresh flavour

Milder black tea

Considering it’s decaf it’s a satisfying tea.

Light and refreshing

The best lemon green tea I’ve tasted. Some teas with lemon have a sharp false taste of lemon where this one is delecate and natural tasting. Plus it’s decaf which is what I was after.

Great flavours . Good service.

The variety is excellent. The flavours are really great. Speedy efficient delivery.

Warming, floral and interesting tea

I really enjoyed the chilli rooibos tea. It’s perfect for the winter, very warming and tasty. Lots of interesting flavours.