Here's a summary of what our lovely customers think of our teas.

If you want to leave a review then please visit a product page and add yours - we'd love to hear what you think!

Based on 146 reviews
Great tea... great seller

I was introduced to Shibui when I had it at local cafe. Love the Moroccan Mint. My son loves the Choc and Ginger. I recently tried the lemon punch loose leaf... out of this world! Now I know what my next purchase will be. Great quality and great service... ordered and delivered without any fuss. Thanks Shibui


So easy to fill. Big too

Blueberry Rooibos

Love the smell and taste.

Earl Grey

Best Earl Grey tea I have tasted. So much flavour. Can't wait to try other of your teas.

Chocolate & Ginger Tea

The flavour of this tea is brilliant! It also smells divine. I'm not so keen on fruity teas, so this flavour is really great for me. Thank you!

Earl Grey

Great service -arrived quickly -nicely packaged -great tea ! Customer service excellent

Mulled Wine
Perfect Mulled Tea!

The dry aroma is fruity. Steeped it replicates mulled wine with earthy, musky, mild fruit and spiced notes. The only improvement would be if the spices were a little stronger. Despite this, the tea is easy to fall in love with, leaving you with a moreish want for its warmth. Incredibly, it’s also tasty iced, being much the same but with stronger cinnamon notes.

Full of flavour

Exceeded my expectations, a beautiful blend of chocolate and ginger. 2 of my favourite flavours.

Best English breakfast tea

I have tried a lot of English breakfast tea and shibui is, without a doubt, the best!

Perfect little tea pockets!

Easy to fill and secure when closed. Drawstring long enough to wrap around cup handles. Best tea ‘pockets’ I’ve found so far.

Berry Hibiscus

Tastes amazing, add honey or sugar for a less sharp taste

Festive Fruits
Unusual and intriguing!

The dry aroma is fruity, yet sharp, with a mingled whiff of aniseed. Once steeped, this aroma turns to sweet cinnamon notes. The ingredients crate an unusual deep yellow liquid, whilst the flavour is an elixir of prominent cinnamon and aniseed. There's also a subtle hay note! This isn’t the prettiest blend and the combination of ingredients is more than weird, but the notes are warming and tasty, capturing the essence of Christmas well enough. A bit of an oddball, nothing extravagant, but nothing to be overlooked either.

Very more-ish

The chai is spicy yet delicate and the rose petals make it very aromatic. I'm always disappointed when I realise that I've already finished my cup.

Bright & beautiful

Patience is a virtue with this, you can’t rush the brew. But it’s worth it. Remember that Ceylon has strength without as much colour as other teas too. It’s lovely - bright, golden and delicious. I don’t know whether it’s psychological due to the name but I feel like there’s a hint of citrus in the taste.

Chocolate & Ginger

Loved it!

Best tea!

Love, love, love the chocolate and ginger tea. Nice packaging and attention to details with the little note! Thanks.

Best made not too strong

I am an oolong virgin, so if you're not then maybe you disagree :)
I originally tried it as a bag (a sample from Shibui). It didn't seem to colour terribly quickly so I left it in, like you might do with a herbal. It was bloody lovely - really refreshing and light. So I ordered some loose. I have a Shibui teapot so I used that. But I think I made it too strong. Or I just wasn't used to oolong and the taste was a bit challenging for me! Since then I've made it much weaker (a heaped teaspoon) and I love it like that.

An amazing combination

I’m addicted. Brilliant for warming up on bleak days.


Love this tea, it's light and refreshing.

Reminds me of home

Honeybush tea is the lesser known of the South African teas, and seeing as I don't like redbush if I want to be reminded of home in tea form it is great to have it in the flat. The tea is good quality and brews fine in a few minutes.

Supremely flavoursome & bracing

Nothing like a good strong cuppa to get you going in the morning. Gorgeous.


Best tea! Such a pick me up on a cold afternoon, really addictive!

Teapot for fab tea

It has taken me a long time to find a decaf tea that tastes good. It has been a god send and I bought a funky teapot to make it in. It is a good size for a cup of lovely leaf tea and I even bought the teabags for work! Also, thanks so much for the free sample that came a few days after my delivery!

Great start to the day!

The Tippy Assam reminds me of tea at breakfast as a child. My mother was born in Darjeeling and always had good leaf tea to drink, a different one at breakfast and "tea time". It's a pleasantly sturdy and malty flavour without being too strong.

Earl Grey tea bags

Very happy with my purchase. The Shibui Earl Grey is one of the best tasting tea bags I've ever tried. Will buy from here again and again.

Masala chai

Great tea and I should know being Indian. Post and packaging too expensive though

Chocolate and Ginger Tea

This tea is amazing. Chocolate, Ginger and a hint of licorice make a perfect combination. This company sells the highest quality Teas. I'm so glad I found Shibui :-)

Best tea ever

The best black tea and Rose I have tasted.

Blueberry Rooibos
Better Cold Brewed

Had the chance to try this as part of a subscription box. Didn't really enjoy this brewed hot, but when cold brewed it was very tasty. The sweet caramel hints combined with the fruitiness in a smoother way, whilst the rose became more apparent.

Chelsea |


I love the rooibos long time, and the blueberry compliments it so well!

Best ever

Best ever green tea I have tasted. Full of so much flavour.Lovely.

Beautiful refreshing tea

Absolutely gorgeous tea. No bitterness, beautifully refreshing. Highly recommended. Love it!

Absolutely lovely.......

I've been searching for this blend of tea for a couple of years...... The White Hibiscus is so lovely. It's light and has a great flavour..... so refreshing to drink..... try it you won't be disappointed.

Lovely taste & feel-good factor

I'm really enjoying this organic Breakfast tea. The colour & taste are excellent. It feels well-rounded & earthy with a feel-good factor.

african winter

très parfumé , parfait pour aborder l'hiver , j'aime beaucoup

Great wee pot

Lovely looking and extremely functional. Keeps tea warm while infusing.


Splendid product and helpful friendly service from John. Thanks

Excellent tea

I have ordered many types off red tea from shibui tea and I will be ordering again. Tea tea is excellent first class, you need to look for an deep rich Red in (red tea and was you disappointed the colour and flavour was perfect ten out off ten.

Everything about shibui lose tea , from the customer service to delivery to, the prices was at exceptionally perfect.

Tea filters

Large filters, let the tea brew perfectly and no messy leafs to empty! Fab, fab, fab!

English Breakfast

A nice refreshing tea, highly recommended

Perfect for your tea needs

These little bags allow you to use your own tea, without the faff of cleaning an infuser. More convenient when travelling too.

nice but not great

the teas are nice but nothing too special. the Chocolate & Ginger was the best of the three but still did not have much flavour; the Blueberry Rooibos was really not much taste at all; the Berry Hibiscus was nice again but nothing too great.

also, i found that the strings attached to the teabags were too short and they wicked the moisture almost immediately. i sense that the string is probably chosen as a cost-saving measure rather than on its performance.

i would not buy any of these teas at the prices. they are ok but not great and certainly not worth the expense.

Cracking coconut

Fantastic coconut almond tea drank it in a cafe on holiday in Edingburgh..googled and bought same day everyone who has tried it loves it


English Breakfast


Discovered at Glasgow Modern Homes Exhibition----Products now a family favourite. Moroccan Mint a clear favourite.



Tasty Tea

Very refreshing blueberry tea.

Subtle and tasty

The English Breakfast Decaff is beautifully balanced and delicate. It eases you into the day. I've got a stock in my home and in my office to get me through my mornings.

Excellent teabags

I absolutely love these.
First of all, they're biodegradable and unbleached, which means you don't get nasty additives in your tea. Second, they are small enough to brew tea in mugs, and yet big enough to make a pot of tea for four to six people if you need to. And finally, they have a decent long drawstring that doesn't rip, which is fantastic. Very happy!

Earl grey tea

Whilst on holiday in Scotland I had a cup of Earl grey tea in a small cafe, it was the best Earl grey I had ever tasted. I now won't buy anything but Shibui, beats anything else on the market.

Delivery Information

UK Delivery

Service Order Value Price Estimated Delivery Time
Royal Mail Second Class 

up to £34.99 £3.25 3-7 days
£35.00+ FREE 3-7 days
Express UPS Next Day Delivery ANY £7.50

next working day if ordered before 12 noon


International Delivery - EU

Service Order Value Price Estimated Delivery Time
Royal Mail International Delivery ANY £7.50

7+ working days

Express UPS Delivery ANY £15.00

2-5 working days if ordered before 12 noon.


International Delivery - Norway & Switzerland

Service Order Value Price Estimated Delivery Time
Royal Mail International Delivery ANY £10.00

7+ working days

Express UPS Delivery Not available

Not available


International Delivery - USA

Service Order Value Price Estimated Delivery Time
Royal Mail International Delivery ANY £16.50

7+ working days