Reviews

This is what our customers think of us and our teas.

Thank you to everyone who leaves a review.

Based on 2514 reviews
94%
(2359)
5%
(115)
1%
(23)
0%
(7)
0%
(10)
Delicious

Great tasting tea and would highly recommend. The only negative I have is that the tea only fills about half the container, and a smaller tube filled to the top would be much more preferable for space saving and storage. But lovely tea and a lovely service, very fast postage, and I like the cardboard/recyclable packaging. (Just remember that loose leaf takes a little longer to brew than pg tipps or the like). Overall very happy.

V
Chocolate & Ginger
Verity L.
Delicious Treat

A fabulous tea which uses all the senses to really appreciate the ginger and chocolate. It smells divine and tastes the same. My go to tea for when I feel like a treat. A must try tea connoisseurs.

Great!!

Great taste and great service. Love it!

B
Earl Grey
Barry C.
Top quality Earl Grey

I’ve been an Earl Grey drinker for many years. Occasionally I come across an EG that is head and shoulders above the others. Shibui’s EG is one of those teas. Previously I have highly rated The Mighty Leaf co and Fortnum and Mason’s EG. This is at least their equal - delicious. As well as the taste it is good value. I will be ordering again.

Swiftly delivered, beautifully packaged and gratefully received as a gift!

M
Assam Decaf
Margaret
Assam decaf

Lovely tasting tea. I would happily recommend it.

A
Chamomile
Andy C.
Best decaf earl grey

After my husband was diagnosed with hypertension, we spent ages sampling different decaf teas. This is by far the nicest we found. It's not overly perfumed like some earl greys and has soft tannins.

J
Masala Chai
Jane E.
Lovely aromatic tea

Tried this when I could no longer get my usual chai from France after Brexit. We loved it and it’s great to get a good chai fro Scotland. We love this aromatic tea and enjoy a few cups every afternoon . Thank you Shibui.

Flavourful without being 'rocket fuel'..

I drink this at breakfast with oat milk. For me, a gentle way to start the day.

Very refreshing

This is a lovely refreshing, light tea and no caffeine!
Deliveries are super-fast, most arrive the next day! There is always a personal note which is lovely and makes me feel very valued as a customer! Best tea company around, no question!!!

A
White Peony
Audrey P.
White peony tea

Lovely light and delicate refreshing tea it’s also nice as an iced tea I’ve been drinking two or three of these Shibui tea flavours and greatly enjoying them

Lovely blend

The citrus elements add a lovely contrast to the camomile. It's a lovely cup.

Beautiful tea

This is my go to tea, I love it. Buy it regularly and quality and taste are fantastic.

Great service

Bought as a present - arrived in superfast time. Lovely packaging and excellent service!

I love this mug, would like it to be bigger though!!

Earl Grey has always been my favourite tea, especially in the morning but since discovering this, I prefer to have this instead

Pumpkin Spice

Delicious! I ordered 5 of them I love it so much

Lovely selection, great way to try different varieties

Really enjoyed this selection - I think the Oolong is my favourite (will keep enjoying them all until I'm certain - and will then order more to be really 100% !
Am still not sure on Green Tea, but that's me not the quality here !
As well as the teas themselves I really love that the packaging of the tea is so friendly & plastic-free. So often with smaller quantities the packaging is excessive, but this was so well presented and so well thought-through, a real plus.

wonderful !

I absolutely love this tea, definitely my new favourite. A little bit more of an expensive brew but for that one special cup in the day it's perfect and very much worth it. Very happy with all the teas I've purchased so far and really appreciate the plastic free packaging. Thank you.

A lovely tea from the Sri Lankan highlands. Competitively priced.

M
Peppermint
Marie E.
Delicious tea!

I recently went to a hotel and this is where I found Shibui tea. It was absolutely delicious. It was so flavoursome and the best tasting herbal tea I have ever had. So much so that I ordered some peppermint tea straight after drinking my tea from my hotel room for a friend who had had abdominal surgery She said she loved it too and it was so 'minty' and better than her usual mint tea. I will definitely be ordering more for gifts and myself! The bags look special and they tastes special. Excellent delivery service and you feel you are getting the 'personal' touch.

Perfect gift

This is an amazing gift idea - the packaging is nice and can be wrapped easily. The teas are all amazing and very good!

Choice

My GP suggested it changed to decaffeinated drinks so I bought this selection to give me an introduction to what was available. Haven’t tried them all as yet but just enjoyed a great cup of English Breakfast decaf after a few hours working in the garden. Th right tea for me at this time Chose Shibui because I’ve liked their teas in the past and they use a natural decaffeinating process .

Perfect every day green tea

really lovely tea & such good service from Shibui - I ordered the matching tin and it looks very stylish in my kitchen. I will definitely be ordering again & recommending to friends.

S
Tropical Green
Stella K.
Lovely tea with gorgeous smell and taste

really lovely tea & such good service from Shibui - I ordered the matching tin and it looks very stylish in my kitchen. I will definitely be ordering again & recommending to friends.

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★ Reviews

Let customers speak for us

2514 reviews
94%
(2359)
5%
(115)
1%
(23)
0%
(7)
0%
(10)
Delicious

Great tasting tea and would highly recommend. The only negative I have is that the tea only fills about half the container, and a smaller tube filled to the top would be much more preferable for space saving and storage. But lovely tea and a lovely service, very fast postage, and I like the cardboard/recyclable packaging. (Just remember that loose leaf takes a little longer to brew than pg tipps or the like). Overall very happy.

V
Chocolate & Ginger
Verity L.
Delicious Treat

A fabulous tea which uses all the senses to really appreciate the ginger and chocolate. It smells divine and tastes the same. My go to tea for when I feel like a treat. A must try tea connoisseurs.

Great!!

Great taste and great service. Love it!

B
Earl Grey
Barry C.
Top quality Earl Grey

I’ve been an Earl Grey drinker for many years. Occasionally I come across an EG that is head and shoulders above the others. Shibui’s EG is one of those teas. Previously I have highly rated The Mighty Leaf co and Fortnum and Mason’s EG. This is at least their equal - delicious. As well as the taste it is good value. I will be ordering again.

Swiftly delivered, beautifully packaged and gratefully received as a gift!