This is what our customers think of us and our teas.

Thank you to everyone who leaves a review.

Based on 556 reviews
Great taste and rich flavour

we have used various tea bags in the past in our cafe to make English breakfast tea. We were never totally satisfied until we have discovered Shibui. It has great taste, and rich flavour. We are very happy to serve our customers Shibui.


Love the taste and scent ,tried a Norfolk one on holiday and it had a licorice taste which was delicious.

Tasty Tea

It's great to find a Honeybush tea which is organic, loose leaf and so tasty. Thank you so much. I will order again. Have already started to spread the word.

Best loose leaf tea

So nice to get loose leaf tea. Wonderful flavour, sensible packaging, super speedy delivery and I loved the free sample.

Ti Kuan Yin
Number 1 Chinese tea ( trà )

Best trà taste of authentic olong tea

Earl Grey

My favourite for breakfast. Really excellent Earl Grey.


Love vanilla, love Rooibos, love this one!

Great tea.

A really lovely tea with a great flavour. Fast delivery and reasonably priced

I didn’t press the fifth star properly in previous review.

i Didn’t press the correct number of stars properly in the previous review. II would give the tea and the service 6 stars if it were possible.

Yum yum yum

It's kind of tangy with the lemongrass and orange, and punchy with the ginger - I'm loving it!

Earl Grey
Utterly delicious!

This is my favourite tea - completely delicious! The bergamot is unbelievably fragrant. It is my one true love

Great tasting Decaf Tea

We needed a decaf to help my husband get a good uninterrupted night’s sleep and this works well. We purchased both Earl Grey and English Breakfast, which we mix 50/50 and the result is a refreshing and tasty cup of tea throughout the day.

Superb mint tea

Having been sent a sample of the organic mint tea with my regular order of camomile and citrus tea, I couldn’t wait to order more. It is superb and better than any other mint tea I have ever tasted.

Earl Grey
Fast service for real quality tea

It has been a long time since we have found such a good quality tea that lives up to all the expectations of taste and flavour. Real leaf tea to be brewed in a clean pot and good water at the right temperature. Exceptional.

Jasmine pearls

Delicious and refreshing, as good as it gets.

The best cup of tea you can get!

I ordered a cup of tea from my local cafe (The Staiths Cafe, Gateshead) and immediately smelled that this wasn’t your standard cup. So fresh tasting It was without a doubt the best cuppa I’ve ever had so Googled it and bought it online the same day.
If you like English Breakfast Tea then you’re going to love this. Worth every penny!
Go for it!

Organic mint

The Organic Mint tea has a lovely flavour I am glad I discovered this, very impressed. The Moroccan mint also has a great flavour, you have to try both to appreciate the flavours.

Excellent product

If you like a delicious cup of tea with no bitter aftertase then this product is for you, bought this product after having it once in Baltic Social in Liverpool, the taste stayed with me and i just had to buy it. I havent been disappointed every cup just as good as the last.


This tea is absolutely lovely, I was a bit sceptical of a gingerbread tasting tea but it certainly is a treat to the taste buds!

Great tea and great service!

I was a bit unsure about this tea before trying it but am so glad that I did. Another great tea from Shibui! I am relatively new to Shibui and I have been really impressed with their speed of delivery and overall customer service. Prior to discovering Shibui I had drunk Mighty Leaf teas for around 10 years. After much searching I was starting to think that I would not be able to find anything to match them. Thank goodness for Shibui tea who have restored my tea enjoyment!

Earl Grey
Earl Grey Tea

What can i say...except this is the BEST Earl Grey tea i have ever tasted !! Can't wait to try the Superior Earl Grey the next time i place an order. Oh, and the canisters look great on my kitchen unit too. Thank You Shibui.

Great discovery

This was recommended by a friend who mixed it with the rooibos tea in a filter and gave me a sample. Delicious tea, on its own too, also chilled. very quick service from shibui. Really happy discovering this tea.

Simply delicious!!

Really impressed with the swift delivery and totally compostable/recyclable packaging that my organic spearmint leaf tea came in. The taste is superb and really pleased that it is certified organic. You can see the spearmint leaves through the bags and they brew up nicely with great flavour after steeping for 10 minutes. Will be ordering a top up as soon as this batch gets low. Thanks again :)

Wonderful service

Dream to deal with. Easy to order and it came on time. Great birthday gift!!!!

Earl Grey
My favourite Earl Grey to-date

Been looking for an Earl Grey that is similar in taste to Pret-A-Manger's. So far this is the best tasting and closest I can find. Just ordered some more.

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