This is what our customers think of us and our teas.

Thank you to everyone who leaves a review.

Based on 714 reviews
First time taste

Superb quality tea. Delicious and heartwarming. Have always liked milk in my tea, but flavorsome nature of this brand has changed that. An ideal gift too!

Decaff English breakfast tea

Sorry to say I was very disappointed with this. The leaves are so big they block the spout of my teapot. Also it is very weak though this isn't a huge problem for me but would be for some.
I like the fact of all the packaging being biodegradable and it being ethically sourced.
Perhaps you can suggest a more suitable loose decaff tea I could try?

Lemon Punch
Delicious tea

Refreshing tea.
New flavour for me and I love it already

Cherry Pie
Oh, cherry lovely

New favourite cherry tea

Vanilla organic - classic organic vanilla flavour at its best!

African Winter
Delicious tea

I absolutely love it!
Strong & delicious flavour

I adore this tea!

The chocolate and ginger tea is delicious! Ordering online was really simple, with fast delivery. Many thanks!

Going the extra mile

I ordered some lychee tea after trying it in Wagamama got my order to heir was a issue contacted Shibui and got a fast response they resolved the problem with out hesitation fantastic customer service - that being said control does need to be taken on stock rotation hence 4 star not 5
Great tea fantastic taste will order again

The best green tea

I love this tea. The whole family is addicted now.

Best herbal tea

This is my favourite herbal tea by far (camomile and citrus). Will try the others soon!

The 'greenest' black tea.

Glad I was able to put all packaging in my compost. Enjoy being able to make a cup a bit stronger than the factory issue tea bag.

Fantastic product.


delighted. will be buying more.

Such a good, full taste, one teaspoon was good for two large cups of tea. Wonderful!

Just excellent!

This is the most gorgeous brew I've ever tasted! - and pssst! - don't throw the contents of the tea bag away once used. Tip it all out on to a little dish, let it dry out, and nibble bits for days to come!

Top tea

My favourite tea - flavoursome with a little kick from the ginger ( try a piece of 85% dark chocolate with it - divine!). My afternoon treat.

Earl Grey
A treat

A lovely tea that releases warm, honied, fragrant flavours and scents as you drink it!

Chamomile and Citrus

I love the tea. The website was easy to work with and deli ery prompt. Lovely tea- very warming on a cold day. Thank you.

Very tasty tea would order again very good service

Marvellous Tea, amazing Flavour

This tea is delicious, hints of cocoa and a lovely spice taste. I recommend 100 percent. Delivery is fast and everything is well packaged and the little surprise teabags are a welcome addition.

A little moment of calm in a cup

Such a beautiful, delicate tea.

Liquid Gingerbread

Wow! Could not believe you could recreate the taste of gingerbread in a tea, but I was wrong.

Delicious. Just the thing for those post-Christmas days.

Perfect gift

Simple yet elegant packaging. It was a lovely gift and receiver was very pleased

Great tasting tea

Great tasting tea, and everything compostable or recyclable. Winner!

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