Here's a summary of what our lovely customers think of our teas.

If you want to leave a review then please visit a product page and add yours - we'd love to hear what you think!

Based on 401 reviews
Earl Grey
Earl Grey Tea

This is my third delivery of your Earl Grey Tea. My daughter got me hooked! I love it. Delivery is amazingly quick and the packaging is very eco friendly. As a company, you are a pleasure to deal with and I appreciate the freebies. Thank you.

Earl Grey
Nice tea

I do prefer the pyramid version of this tea however the loose option is also enjoyable.
I will definitely repurchase.

Earl Grey
Best Earl Grey Tea

First time I have tried this tea in a cafe and I did fall in love with it.
Full of flavour and exceptionaly enjoyable tea.

Handy size

I'm heading to Oz to see family so these will go with me and I'll leave my wee tea men here!

This is utterly delicions

I love berry tea and have drunk many many varieties, but this blend is the tastiest I've ever had. Delicious!!

Excellent service , the tea arrived very quickly . Bought as a present for a friend who had tried these super teas while in Scotland and was really taken with them.

Fabulous tea

I tried Shibui tea at a lovely takeaway (Amarelo) beside where I work. Instant love!. This is fabulous tea. I ordered two tubes of it and took it to a friend to try.Unfortunately I took the box it was delivered in and left it by mistake with the extra tube of tea! My friend is delighted and I need to order more!
I am delighted that this tea is blended in Edinburgh. It is delicious, full bodied but creamy and just a lovely drink.

Excellent tea

Having had Mighty Leaf Camomile Citrus tea for many years I am delighted that Shibui Camomile and Citrus is even better. Beautiful tea at a sensible price. Speed of delivery was also brilliant.


Great quality and speedy delivery.
This is my second order following discovering the brand at Congham Hall.
No dust, just identifiable ingredients. Have bought loose teas and pyramid teabags. All high quality and great taste. Would not hesitate to order again.
The large teabag box was bought as a gift and really looks good, very well presented.

Shibui Breakfast tea

I stocked up on this tea after trying it at a work conference. It is best tea I've had ever. It's very expensive so I planned to save it for special occasions only but I seem to find an excuse to have it everyday!

Ezcellent service

My order was received overnight which was unexpected. I was looking for a substitute for Lapsang Souchong which seems to be unavailable. I ordered Dragonwell Lung Ching Organic as the description interested me. It is quite a mild tea. It would probably go very well with afternoon tea. If I was a cake eater, I would be serving it with cake. I will definitely order again.

Excellent cuppa

Bought this for my wife for Christmas, just keep coming back for more, lovely cuppa

Perfect Chamomile

I’ve tried lots of different Chamomile brands and none taste as good as Shibui’s. Light, delicate and refreshing.

Fast efficient service what more could you want.

Excellent quality tea

I have bought the Darjeeling and Early Grey loose teas. Both are excellent. Good quality, large leaf, flavourful teas . Efficient sales and delivery. Very satisfied.

enter peppermint heaven (*˘︶˘*)

By far the best peppermint tea leaves I have ever had. Rivals the fresh stuff- in fact these tea leaves come alive & turn vibrant green with a dose of hot water. Oh, the aroma? Heavenly...

Quality excellent value tea

A delicate refreshing tea with large leaves. You get a large volume so very cost effective too. Strongly recommended.

‘Wonderful Chamomile &Citrus’

I am a bit of a newcomer to Chamomile so have been trying many brands and this one is my favourite. Absolutely lovely so will not be trying any other brand, this is the one.


Fabulous flavour and cool caddy. Will definitely shop again as perfect treat for myself and friends

Very happy with our order. Fast delivery, well l packaged and great products.
Will definitely be ordering again.

tea drinker

Excellent quality tea, nice flavour smooth taste, very happy with Shibui teas, and will try more flavours of the same make. A happy customer!!!

The BEST Rooibos

I have been drinking Rooibos tea for many years and was starting to not enjoy. Having tried the Rooibos & Orange as a sample it was absolutely lovely so now have a large on order. Wonderful teas Shibui, the best I’ve tried.

The BEST Green Tea

The best green tea I have tasted and I’ve tried many. Lovely fresh taste and very comforting. I’m hooked.


I love this tea. I’ve tried lots of other fruit tea but none of them come close to the
Wonderful flavour of this tea. So glad I found you xx👍👍👍👍💕

The Best!

This is the most delicious Earl Grey I have ever tasted. It came in nice eco-friendly cardboard container and shipping was fast and free! Will be back for more! Thank you!

Brewing Instructions

The table below shows the approximate brewing/infusing times for the different tea types.

It assumes around a 2.5 to 3g serving but it is not an exact science so experiment to find the perfect brew time to suit you.

It is best to use freshly boiled water - so if you've got some water left in your kettle from before - pour it out and start again!

Tea Type Approx Brewing Time (mins) Water Temperature
Black 3-4 minutes 100°C
Green 3-4 minutes 80°C
Oolong 3-4 minutes 100°C
Pu-erh 3-4 minutes 100°C
White 2-3 minutes 70-80°C
Herbal 5+ minutes 100°C
Rooibos 5+ minutes 100°C
Fruit 5+ minutes 100°C
Flowering 3-4 minutes 80°C