This is what our customers think of us and our teas.

Thank you to everyone who leaves a review.

Based on 670 reviews

Great taste - refreshing start to the day


This tea is excellent! The rooibos is delicate and the bergamot flavouring is very present. It lasts many infusions too. I also like the compostable plastic a lot and the clean look of the tube.

Very pleased

Order was filled and shipped very quickly. Arrived in excellent shape. Since this is part of a Christmas present I can’t comment on quality. Enough to say that person specifically asked for Shibui tea, saying “It’s the best ever!” Will definitely order more, for me this time!

Lovely tea

Lovely refreshing and great tasting tea with great packing

Sencha Rose

My favourite, Love it, smells amazing and very tasty 😋

So tasty, love it

Earl Grey decaffeinated

Earl Grey decaffeinated loose tea is exceptional, no difference in taste to caffinated. The quality is very good, packed plastic free

The Best

Quite simply the best mint tea. Strong, sweet minty taste with no unpleasant aftertaste. Difficult to find a really good mint tea but when I had some in a café I was so impressed I had to find out what kind it was and now I order this regularly.

Al little disappointed

An ok tea. Not as flavorful as I had hoped.

TEAriffic 😂

Bought this as a present for a friend and to say it went down well would be a tad mild for the reaction it received as they had tried w couple of the teas before and had wanted to give them all a go to find some favourites

Lovely tea

I love the orange and rooibos tea; it has the most exquisite flavour and is very thirst quenching. Delivery and packaging by Shibui were excellent.

Smells great, tastes better

I am a big fan of this. Will buy again

Just like fresh

I used to be a snob about only using fresh mint leaves but this tastes so good.

New favourite

Found my new favourite caffeine free tea

Fresh tasty decaf

I often feel like decaf is a bit duller and a bit more tasteless than regular tea but this is delicious. Can't tell the difference without the undesired side effects of caffeine. Will definitely buy again

Lovely tea, and finally an option to try everything before you buy!

Love love love this sampler set, you can taste the full range of Shibui tea. The tea is absolutel fabulous (still making our way through it!) and is a fantastic idea for making your own tea advent calendar. We will be buying more!

Bought this as a Christmas gift for my brother & sister in law, Very nicely presented

Fantastic quick delivery great fresh premium tea

Excellent fresh premium tea only one issue please look at adding amanu tea to your range also known as guinea hen tea it has done amazing things for my mums health.

Christmas present

Christmas present for my who loves your tea she byes you’re sample boxes and decided she would like a caddy of African rooibos to try she is working her way through the flavours, the delivery was very good

Great tea at a good price

Great tea, very quick delivery, all the packaging went into the compost bin. Superb.

Delicious tea

I enjoyed it that much I have just placed another order.

Great gift for all tea lovers

I actually bought this for myself as I am very guilty of only drinking breakfast tea and this is taste test into other blends and types. So far I have discovered I am a fan of Earl Grey a blend I have previously been adamant I didn’t like.

Easy and delicious

I found Shibui on the web cause I wanted to get rid of so much packaging, which means money and planetary resources. Everything has worked well. There was even a final touch of delicacy from the person who made the package. The organic berry infusion is delicious. I definitely recommend the service.

Lovely tea. I use the teabags at work, and they're great, too.


The cheaper Earl Grey is also good, but if you're sensitive to bitter tastes this is the one to get--you can infuse it for two minutes without any bitterness coming through. Fantastic tea.

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