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Reviews

Thank you to everyone who leaves a review.

It's great to hear what everyone thinks of our teas and the service we provide.

Although I don't reply to each review online I do read and appreciate every one so thank you.

If you have a query relating to an order it's always best to get in touch with us so we can sort out any issues - you can contact us here.

Thanks,

John.

Based on 4775 reviews
93%
(4464)
5%
(222)
1%
(42)
0%
(19)
1%
(27)
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Silver Needle
Evelyn W.
Quality

I have had tea from shibui many times and have always received quality goods and excellent service.
Outstanding

A little bit of variety!

Although I thought the price was a bit steep. I tried the mini sampler and one flavour that stood out was camomile tea. I usually don't like the taste when I've tried other brands but I was presently surprised...it was actually really nice... I'm already a fan of the tropical green tea.

C
Peppermint
Corinne F.
So glad I found you!

Having tried all sorts of brands, I couldn't quite find that strong, refreshing taste of peppermint leaves I'd been craving for...until I discovered Shi Bui. Thank you!

Delicious

I wanted to try different flavours so picked 3 and they're all very delicious. Also quick delivery and such cute yet simple packaging, thank you. I will be ordering again.

Choc and ginger tea - my new favourite

For my birthday, I received a tea selection box. All three teas were delicious and unlike normal fruit/herbal teas where the flavour isn’t very strong. The chocolate and ginger is by far my favourite, so much so that I’ve recently had to re-order as I had ran out! It’s also excellent for curbing my chocolate cravings. Thanks Shi-Bui!

High-quality golden mate

It is one of the best high-quality golden mate teas I’ve ever had. I’m loving the brand. This special perfectly balanced blend is incredible. Top amongst the market

C
Pumpkin Spice
Catherine
Not for me!

I love spicy teas, I love pumpkin pie, I thought this would be a match made in heaven for me. But there’s something about this tea that’s really off putting. Maybe the papaya? Or the combination of that with the turmeric? This is the first shibui tea I’ve tried that I really haven’t enjoyed, so I’m sure it’s just a personal preference!

Lovely glass storage jars

I've never been a tea-on-show storage person, but these jars have changed my mind. Good quality and reassuringly solid to boot.

The perfect tea for winter

This tea is a treat. I enjoy savouring the perfect blend of ginger and notes of chocolate.

Well made and looks great

I bought this lovely jar for our Earl Grey tea, and now I want to buy another jar for our chocolate and ginger tea as well.

My go-to tea supplier!

Bought 2 packs of the jasmine pearls. One as a gift and one for me. Great quality annd taste and competitive pricing..

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Earl Grey
Claire C.
Earl Grey Tea

This is the first time I’ve been disappointed with this product . I have just opened my sec packet and although there is a smell of bergamot when opened I have yet to taste the flavours I have previously enjoyed from this product .

Spearmint leaf teabags

The best I have ever tasted!
They are brilliant
Please keep them coming, I have them on a monthly subscription
They are enjoyable throughout the day and gentle enough to drink in the evening. No sour or harsh taste
Thankyou for providing them

Yum

Smells incredible and also tastes of cherry. I find it very sweet, which is lovely. Do treat yourself to eating the cherry after you're done with the steeping 😍

I Love the Matcha and Sencha teabags

Expensive for my budget but I use 1 bag three times and the third cup still tastes good

Great gift

8 individually wrapped tea bags. Bought a few of these as Christmas gifts - including of course, one for myself - its a really good way of sampling these amazing teas and make exceedingly attractive gifts for tea lovers. I like that in it's selection it's also got breakfast teas. would have been even better to be able to pick and choose , alas...

Tastes like Christmas

Lovely warm spices just what's needed for this time of year! Gives me something to look forward to when I get home .

S
Tippy Assam
Sue W.
Beautiful flavour

First time I've had this tea. Beautiful delicate flavour.
As always, top quality tea from Shibui. Their teas are delicious, and this one is no exception

e
Mulled Wine
elizabeth f.

Yummy 😋

E
Silver Needle
Elaine W.
Excellent!

The recipient was absolutely delighted and will have a cup a day in December! Thank you for the extras too! Happy Christmas

Best ever white tea!

I’m an English breakfast brew gal but my best buddy loves white tea. I gift her Shibui every Christmas - it’s her absolute favourite. Having tried it myself I could def be a convert! Beautiful delicate flavour & wonderful customer service ❤️

K
Hibiscus Flowers
Khairah A.
addicted

absolutely love it i drink it like at least twice a day

Really enjoying my selection of teas

I have never been able to find satisfactory Japanese Green teas in this country until I discovered Shibui. I am loving my selection of teas which are just like those I have had in Japan.

F
Masala Chai
Fred R.
My husband's favourite Masala Chai tea

My husband loves this tea. It has vanilla tones to it and it's so cool that you can see the spices that are in it.

Delicious

Never tried decaf before, this is a lovely surprise!