Here's a summary of what our lovely customers think of our teas.

If you want to leave a review then please visit a product page and add yours - we'd love to hear what you think!

Based on 113 reviews
Lovely taste & feel-good factor

I'm really enjoying this organic Breakfast tea. The colour & taste are excellent. It feels well-rounded & earthy with a feel-good factor.

african winter

très parfumé , parfait pour aborder l'hiver , j'aime beaucoup

Great wee pot

Lovely looking and extremely functional. Keeps tea warm while infusing.


Splendid product and helpful friendly service from John. Thanks

Excellent tea

I have ordered many types off red tea from shibui tea and I will be ordering again. Tea tea is excellent first class, you need to look for an deep rich Red in (red tea and was you disappointed the colour and flavour was perfect ten out off ten.

Everything about shibui lose tea , from the customer service to delivery to, the prices was at exceptionally perfect.

Tea filters

Large filters, let the tea brew perfectly and no messy leafs to empty! Fab, fab, fab!

English Breakfast

A nice refreshing tea, highly recommended

Perfect for your tea needs

These little bags allow you to use your own tea, without the faff of cleaning an infuser. More convenient when travelling too.

nice but not great

the teas are nice but nothing too special. the Chocolate & Ginger was the best of the three but still did not have much flavour; the Blueberry Rooibos was really not much taste at all; the Berry Hibiscus was nice again but nothing too great.

also, i found that the strings attached to the teabags were too short and they wicked the moisture almost immediately. i sense that the string is probably chosen as a cost-saving measure rather than on its performance.

i would not buy any of these teas at the prices. they are ok but not great and certainly not worth the expense.

Cracking coconut

Fantastic coconut almond tea drank it in a cafe on holiday in Edingburgh..googled and bought same day everyone who has tried it loves it


English Breakfast


Discovered at Glasgow Modern Homes Exhibition----Products now a family favourite. Moroccan Mint a clear favourite.



Tasty Tea

Very refreshing blueberry tea.

Subtle and tasty

The English Breakfast Decaff is beautifully balanced and delicate. It eases you into the day. I've got a stock in my home and in my office to get me through my mornings.

Excellent teabags

I absolutely love these.
First of all, they're biodegradable and unbleached, which means you don't get nasty additives in your tea. Second, they are small enough to brew tea in mugs, and yet big enough to make a pot of tea for four to six people if you need to. And finally, they have a decent long drawstring that doesn't rip, which is fantastic. Very happy!

Earl grey tea

Whilst on holiday in Scotland I had a cup of Earl grey tea in a small cafe, it was the best Earl grey I had ever tasted. I now won't buy anything but Shibui, beats anything else on the market.

Tea filters

They suit me very well. Well made and strong. I use them for real herbal teas like marshmallow and they work very well. I have dry eye problems and they make good eyepads as they cool down, especially if I use eyebright. These are a good product and easy to fill.

A good tea and alternative but not true blueberry.

Best alternative we could find in Britain. Not as good as Swedish Blueberry tea. Needs more blueberry to compete - 25% and less of the other ingredients.

Shibui Jasmine Pearls

Was served this tea while on holiday in Scotland and once home tracked down a supplier and bought a box of the tea-pyramids. Best jasmine flavoured green tea I have ever been served. Delivered promptly. A delight to drink, floral and refreshing.

Earl grey shibui

Simply the best.....first tasted in pret a manger and addicted since. Really delicious tea.

Fine and delicate

A lovely tea quickly despatched.

love chocolate and ginger!

Love it! Especially the after taste! Can taste chocolate for ages afterwards! Could easily become an addict!

Tippy Assam

This tastes like a really good Assam tea, with a lovely, distinctive flavour. I don’t get on well with strong tea, so I make a slightly weaker brew, which is just perfect for me – refreshing & uplifting.

Lovely Tea, Excellent Service

These are absolutely gorgeous. Initial slight chocolate taste followed by warming ginger. Top quality product well worth the cost.
Excellent service provided too.

Best Mint Tea

This is the best green mint tea that I have ever tried.

5 star

English Breakfast

5 star

Really good.

5 star


5 star

Chocolate & Ginger

Chocolate and Ginger

I love your tea! The flavours are intense and full of different notes as I sip, savour and swallow. I don’t do caffeine, so delighted that this is caffeine free. I like the fact that the bags are bio-degradable so can be recycled with my food waste. The packaging is easy on the eye – I like the shape of the tube and the colours. And I really appreciated the personal hand-written note on the packaging slip – made me feel appreciated, thank you. May your business go from strength to strength.

Great for filter coffee

I get these empty tea bags in order to create coffee bags using my own coffee blend. Great for taking into the office and avoids the mess of a cafetière. The bags are big enough to allow the coffee grounds to brew in the mug and give a great cup of coffee. Wouldn't consider an alternative. Have been using them for a couple of years now and can't fault them ... or Shibui

Such a treat!

Found out about the Mini Sampler through a tea blogger's heads-up. So pleased I did. Such good value I was able to try things that were new to me and to expand my horizons - thank you Shibui! Lovely tea and a lovely way to experiment :)


The earl grey has a really potent aroma and tastes great.

Terrific Tea

The Earl Grey T bags are gorgeous...taste is wonderful ..can only recommend !

Really enjoyed

I must say that I never tried better tea then Shibui Tea!
Can't wait to start offering your products to my customers in my Exclusive Piano Bar:)

A cup of Chai, Masala Chai

A lovely warming blend of black tea and spices, fragrant and spicy

Mulled wine

Love the tea it's so like mulled wine it's unbelievable

Like it is from a private estate

Very difficult to find tea this good. I have an Indian friend who has a private tea estate and that is the only other source I have for a rich, malty Assam like this with a satisfying mouthfeel. Highly recommended...

Superior tea - taste, presentation, packaging, customer service all 5 ⭐️

I discovered the earl grey tea in a cafe in Edinburgh (cafe class). It was so amazing that I remembered about it later that day and emailed the cafe and asked them if they supply it. They pointed me in the right direction and I ordered a huge supply for home. Love it!!

Very enjoyable

Very enjoyable. A dark rich flavour with a small kick. Maybe a big kick would be an improvement but that's a personal preference

Best tea ever!

I tried this tea at my work and it was love frome the first try❤Highly recomend!

5 star

Shibui Tea Filters

A lovely afternoon treat

A lovely blend of black tea with cherry chunks. It is a very pleasant taste, akin to eating black cherry ice-cream.

Vanilla Tea

A nice black tea with an authentic vanilla extract taste which is not overpowering. Suitable for any time of the day.
Customer service is very good, both in terms of helpful advice and prompt delivery.

Berry Hibiscus

Smells lovely and tastes just as good!

Earl Grey Superior
Earl grey and lapsing souchong

I opened these two after they promptly arrived. I had looked at other places, the big sellers, but saw that shibui were around Edinburgh so ordered from there. The first thing that hit me was the amazing aroma. I was caught up in a beautiful citrusy pinewood glade, sun dappled branches, the lot. Stood in my kitchen I was. Anyhow, took me back to when my Gran used to make this blend for breakfast. Laverly. Thank you so much. Perfect tea, loads of it, ideal freshness maintaining packaging, for a really reasonable price. Boom. Get ya brew on.


Tried my first cup of the Tropical Green tea at Scothot exhibition in Glasgow this week. By far the best green tea I have ever tasted and will be buying all my Green Tea from this company from now on.

5 star

Lovely strong tea

The best earl grey ever

No really it is

Delivery Information

UK Delivery

Service Order Value Price Estimated Delivery Time
Royal Mail Second Class 

up to £34.99 £3.25 3-7 days
£35.00+ FREE 3-7 days
Express UPS Next Day Delivery ANY £7.50

next working day if ordered before 12 noon


International Delivery - EU

Service Order Value Price Estimated Delivery Time
Royal Mail International Delivery ANY £7.50

7+ working days

Express UPS Delivery ANY £15.00

2-5 working days if ordered before 12 noon.


International Delivery - Norway & Switzerland

Service Order Value Price Estimated Delivery Time
Royal Mail International Delivery ANY £10.00

7+ working days

Express UPS Delivery Not available

Not available


International Delivery - USA

Service Order Value Price Estimated Delivery Time
Royal Mail International Delivery ANY £16.50

7+ working days