This is what our customers think of us and our teas.

Thank you to everyone who leaves a review.

Based on 2783 reviews
Christmas tea delight

The Christmas tea collection was everything I hoped it would be - Thank you!

Tippy Assam
M. G.
A great find

I had not been buying Assam tea for a while due to disappointment with purchases elsewhere.
However having just purchased & tried my first sample of Shibui Tippy Assam, my interest has been renewed. A lovely mellow tea- not astringent at all. Will buy again. Thank you

Earl Grey
M. G.
Good body and bouquet

I was pleasantly surprised and very pleased with this Earl Grey as it has both strength and a lovely aroma. In addition it takes milk very easily - another bonus.

Earl Grey
Jackie S.
This tea's like treasure

We first tried this tea in a restaurant and liked it so much I got the name from the label on the bag, but read it as Shibul. However I managed to find it on online as Shibui...It is a beautiful tea and well worth the hunt and to pay a bit extra for the pleasure your tastebuds get from it!.


Vanilla rose is a super star! All three taste really good. We got used to artificial enhanced flavour, and the trio is gentle, smells lovely. Super tasty.

Very different but good

Love ginger teas generally so I thought I'd try this. I wasn't quite sure what to expect but I was pleasantly surprised. Good and gingery, sadly chocolate not so noticeable but altogether a lovely warming drink. Will order again, especially given the excellent packaging and delivery service you provide.

Delicious and enjoyable

Love the taste of the tea, the look and feel of the teabags and the lovely tea canister too

Delicious tea!

Lovely tea to have in the evenings

Peter S.
Gun powder

Absolutely gorgeous flavour green tea and may I say what superb service and communication,a very happy customer who will be returning again and again many thanks


Wonderful product and brilliant service

Lynnie m.
Gingerbread treat

I bought these t bags as part of present for my team . I liked the sustainability side originally. But the tea was a treat and smelt great , tasted even better .

Delicious Tea

Very delicious tea. I have tried many pumpkin teas over the years and this is the only one, apart from the original Whittard's tea (that they discontinued) that has a full bodied flavour to it. Can't recommend enough.


My husband is a long time fan of Dragon Well tea and says this is the best he has had for a long time.


Excellent fast service and packaging from Shibui, no complaints at all. I have tried a number of Lung Ching Dragonwell teas and am delighted to say this is best! Outstanding with a delicious flavour. Take care not to heat the water beyond 70-75 degrees. Highly recommended 👍

Hephzibah K.
Love this tea!

I get this tea every year when the cold days start rolling in. It’s like a warm hug in a cup and the smell is amazing - it fills the room and makes the thought of the cold winds outside the studio fade away.

Very fresh and pleasant to drink

we put a pinch in our green tea. v good

Vietnam Oolong
James S.
Vietnam Oolong

The packaging is excellent!

I found the taste of the tea very good although I have to use rather a lot in the infuser to obtain a good brew.

Earl Grey
A H.B.
Delicious tea

The loose Earl Grey tea is beautifully fragrant with a lovely flavour. I will be re-ordering - though not for a while, as it needs only a small teaspoonful for a pot of tea for one.
No more tea bags for me! Highly recommended.

Attitude Change

I have tried many flavoured teas with other companies and am always disappointed. NOT this time. No synthetic after taste just great flavour . Definitely recommend ❤


Shibui know how to blend a tea. This is divine. Personally I like it with milk, which also works as it's a black tea.
Shibui also have excellent practices around treatment of workers and good eco credentials. A fabulous company. And the tea is the best I've had.

Cracking blend

A lovely blend which comes up quite strong so you can use less. Deep flavour, as ever with shibui, but easy drinking.

New favourite

I love this tea! It's the way I start every day now. Proper tea for a proper tea lover;-) Great taste and very refreshing.

Love it !

Coconut oolong and vanilla rose = great teas and super tasty

Festive Fruits

Super tasty 😋

Smooth taste

Ordered this again for myself and as a gift. Have found other turmeric tea blends quite harsh but this has a lovely smooth, almost creamy taste. Well balanced. Highly recommended!

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